Once your order is confirmed, we begin processing it right away. Please let us know immediately if the address is incorrect. We will need some time to change the address for you. If the order has already shipped out, we are unable to change the address for that order.

Once an order has been processed, we are unable to cancel it. If you need to cancel an order, please reach out to us at customer support immediately at info@igetvapedisposable.com.

Our fulfillment team processes orders within 24 to 72 business hours (Monday through Friday). Most orders are packaged and shipped within 48 hours, depending on item availability and order volume.

Customer support messages are handled in the order they are received. Please be patient and allow up to one business day for a response during business hours. Sending repeated messages before a reply may slow down handling because it can move your request back in the queue.

Vaping products are intended for adults only. Customers must be at least 18 years old or meet the legal age requirement that applies in their region.

Contact customer support right away for assistance. Please include your order number, photos of received items, and your complete order details to ensure the issue is reviewed promptly.

If you believe an item is faulty, contact customer support immediately with your order number, product name, photos or video evidence where possible, and a short description of the issue.

If customer support confirms that an incorrect or faulty product qualifies for replacement handling, they will provide the next steps. Always wait for instructions before sending anything back.

Yes, IGET Vape Disposable only sells 100% authentic products sourced directly from manufacturers and authorized distributors. We guarantee the authenticity of every item we sell.

If a product is out of stock, you can sign up for restock notifications on the product page. We regularly restock popular items and will notify you via email when the item becomes available again.