To use our website you must be aged 21 years or over and in a supported country.
Refund Policy
Thank you for shopping with IGET Vape Disposable. We are committed to providing high-quality products and reliable customer support. Please read this Refund Policy carefully before making a purchase.
1. Quality-Related Issues
We provide refunds or replacements only for products that are received:
• Damaged during shipping
• Confirmed manufacturing defects
• Incorrect (different from what you ordered)
If you experience any of the above issues, please contact us within 48 hours of receiving your order.
To help us process your claim as quickly as possible, please provide:
• Your order number
• A brief description of the issue
• Clear photos or videos showing the product, packaging, and the problem
We may request additional information to verify a claim before approving a refund or replacement.
After reviewing your claim, we may offer a replacement or a refund, depending on the circumstances.
Claims that cannot be reasonably verified may not be eligible for a refund or replacement.
2. No Return Required
For approved quality-related claims, you will generally not be required to return the product. Unless otherwise requested by us.
Once your claim has been verified, we will arrange the appropriate solution without requiring the defective item to be shipped back, unless additional verification is necessary in exceptional cases.
3. Non-Quality-Related Requests
Due to the nature of vaping products and for hygiene and safety reasons, we do not accept returns, exchanges, or refunds for reasons including but not limited to:
• Change of mind
• Personal preference
• Ordering the wrong product
• Products that have been opened or used (unless confirmed to be defective)
• Damage caused by misuse, improper storage, modification, accidental damage, or normal wear and tear
Please review your order carefully before completing your purchase.
4. Refunds
If your refund request is approved, we will automatically refund you according to your original method of payment.
Please note that it can also take some time for your bank or credit card company to process and mail your refund.
5. Order Cancellations
Orders may be cancelled before they have been processed for shipment.
Once an order has been packed or dispatched, it may no longer be possible to cancel it.
6. Refused or Undeliverable Shipments
If an order is returned because:
• An incorrect shipping address was provided,
• Delivery was refused, or
• The shipment could not be completed,
any refund may be reduced by applicable shipping, handling, or return fees where permitted by law.
7. Lost Packages
If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier first.
If additional assistance is needed, our customer support team will work with you to help investigate the issue.
8. Contact Us
If you have any questions about this Refund Policy or need assistance with a product issue, please contact us.
IGET Vape Disposable
Website: igetvapedisposable.com
Email: info@igetvapedisposable.com
Our customer support team will respond as quickly as possible and help resolve your issue.